With the the migration to the Turbine Global Service quickly arriving, Codemasters has announced some services that will be shutting down before the migration. The reason simply is they know the turn around time for these types of requests and want to make sure that there are no outstanding tickets before the migration. Players will not be able to purchase or open new tickets for the following services after the listed dates.
Tuesday 24th May, 2011 – 9:00 AM (GMT+1)
- Kinship Rename
- World Character Transfer
- Character Undelete
- Hacked Account Restart Programme
Monday 30th May, 2011 – 9:00 AM (GMT+1)
- Reimbursement Policy
If you currently have an open ticket concerning any of these services know that you are still in the queue to be processed.
Any open requests or orders for these services at the time of their closing will continue to be processed normally. Please ensure that you read the relevant policies before submitting requests to ensure that we can deal with them as efficiently as possible.