We received an email from Tosca of Riddermark this morning about character transfers being closed. She had attempted to move her hunter from Arkenstone to Riddermark but received an email back from Turbine that transfers were suspended across all worlds.
I hadn’t heard of this option being closed and at o’dark thirty this morning I checked LOTRO’s site for any information. At that time, I saw no indication that this service was unavailable. Neither FAQs nor the Forum sticky had any information about an issue with character transfers.
Tosca did write back this afternoon with a link to this forum post she found in the account support section and it appears that character transfers are indeed not available at this time. I also noticed the FAQ has been updated since I looked at it this morning linking to this same thread.
Due to a technical issue, LOTRO Character Transfers have been disabled until further notice. Requests can still be submitted and will be processed in the order they were received once the issue has been resolved.
The good news is that they’re not shutting down server transfers like they did previously to control population.This simply is a technical problem that needs to be worked out. It sounds like they are still accepting the requests to move but cannot fulfill any requests at this time. Might be important information for anyone looking to transfer or who has a transfer pending.
Source: LOTRO Forums
Special thanks to Tosca of Riddermark