Some of the primary complaints about the Riders of Rohan pre-order was the increase in cost but exclusion of Turbine Points and exclusion of an instance cluster.
Turbine has heard our cries and in a forum post today Sapience responded with the modifications they are making to the Riders of Rohan expansion.
All editions now will come with a set of Turbine Points included in their purchase.
- Base Edition: 1,000 Bonus Turbine Points
- Heroic Edition: 1,000 Bonus Turbine Points
- Legendary Edition: 2,000 Bonus Turbine Points
Do not fret if you were one of the early pre-orders as you will be getting these bonus points as well.
Anyone who has already applied their Rohan key will see points credited directly to their account over the next few business days. You will not need to contact customer service to receive your points. They will be granted automatically.
Note: There are a large number of accounts that will be receiving a points credit as part of this change. Please allow 3-5 business days for your points to arrive.
This definitely makes the Legendary Edition a more interesting package for someone like me. With approximately $20 in Turbine Points being included, I’m definitely eyeing the $70 pre-pay in a more favorable light.
The instance cluster WILL BE FREE to those who those who purchase the Riders of Rohan expansion.
While we are still not ready to talk about the details of the cluster we did want to confirm that we will be releasing a new instance cluster in an update after Rohan launches, and that the cluster will be free to all players who have purchased the Riders of Rohan expansion.
This is an excellent turn of events as we have heard from so many who have expressed buyers remorse with pre-ordering to find out an instance cluster is not included. This seems like a way better way customer service move than threatening to take action on accounts for requesting a refund.
So Turbine Points and an included instance cluster. I am certainly a much happier Hobbit.
I say “Good on you Turbine!”. You heard your customer’s complaints and are offering up ways to meet our requests and get us excited for Rohan again.